Website management

Service websites

Last updated: April 2022

About

Service Websites are websites that are dedicated to providing the Control panel, phpMyAdmin and Webmail services on Enhance.

Both the Master Organisation (the owner of the Enhance installation) and Reseller customers have Service Websites. A Service Website can be identified by a tag that is prefixed to the domain.

All Service Websites are placed on the Master Organisation primary server, despite the status of the 'Application' and 'Database' role. This server is sometimes referred to as the control panel server. Service Websites can not be moved to a different server.

Each Master Organisation and Reseller has the following Service Websites:

Control Panel website

The control panel website is the website a customer will visit to login to their control panel.

A Master Organisation configures their control panel website domain during the installation process. A Reseller is prompted to add a control panel domain as part of their account setup when they first log in to Enhance.

To change a Control Panel domain:

  1. Open ‘Settings’ in the left side bar
  2. Select ‘Platform’ settings in the menu
  3. Navigate to the ‘Control panel website domains’ and select the edit button next to the existing 'Control panel domain'
  4. Click ‘Save’ to finish

If you are changing an existing 'Control Panel domain' this domain will be added to the existing control panel website as an alias and be set to primary. As long as the original domain name resolves, existing users will be able to continue to use it to access their Control Panel.

phpMyAdmin website

A phpMyAdmin website allows customers to manage their databases through a web based interface - creation of a phpMyAdmin website automatically fetches and installs the phpMyAdmin software. When a phpMyAdmin domain is given, a single sign-on link will appear in a customer's dashboard and allow them to directly log in to phpMyAdmin without needing to select a server or enter any additional credentials.

To set and change a phpMyAdmin domain:

  1. Open ‘Settings’ in the left side bar
  2. Select ‘Platform’ settings in the menu
  3. Navigate to the ‘Control panel website domains’ and select the edit button next to the existing 'phpMyAdmin domain'
  4. Click ‘Save’ to finish

If you are changing an existing 'phpMyAdmin domain' this domain will be added to the phpMyAdmin website as an alias and set to primary. As long as the original domain name resolves, existing users will be able to continue to use it to manage phpMyAdmin.

Webmail website

A Webmail website allows customers to view their inbox and send messages through Roundcube. Roundcube is automatically downloaded and installed when a Roundcube website is created. A link will appear in a customer's dashboard which automatically directs customers to their webmail login page.

To set and change a Webmail domain:

  1. Open ‘Settings’ in the left side bar
  2. Select ‘Platform’ settings in the menu
  3. Navigate to the ‘Control panel website domains’ and select the edit button next to the existing 'Roundcube domain'
  4. Click ‘Save’ to finish

If you are changing an existing 'Webmail domain' this domain will be added to the existing Roundcube website as an alias and set to primary. As long as the original domain name resolves, existing users will be able to continue to use it to access Webmail.

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