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Resetting the owner password

Last updated: April 2022

Support documentation / Resetting the owner password

If you have forgotten the password for your master organisation's owner login, you can usually reset it by clicking "reset password" as a user would.

However, if this is a new installation and you have not yet configured system generated emails, there is an alternative method using SQL.

On your control server, run:

docker exec -it authd-postgres /bin/bash
psql -U enhance
CREATE EXTENSION pgcrypto;
UPDATE logins SET password =DECODE(CRYPT ('NEW PASSWORD',gen_salt('bf')),'escape') WHERE email = 'owner@mo.com';

(Replace owner@mo.com with the email of your owner)

You should then be able to log in.

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