Email tools are not showing on a website

If you are unable to access the Email tools on your website dashboard, please:

1. Check you have an Email role installed on your servers
2. Check that the hosting package the website is on has 'Email' resources assigned to it. You can check this by visiting 'Packages'.
3. Check that the website has an Email role assigned. You can check this by visiting 'Customers' locating the customer and viewing the Website tab. If the website does not have an Email role assigned, you can assign one using the 'Move server' tool.