# Backups

# Configuring backup functionality

In order to successfully backup websites the following settings must be configured:

  1. A Backup role must be installed on a server
  2. The website must be assigned a 'Backup' role
  3. The hosting package must allow 'Backups', 'Allow manual backups' and 'Allow self restore backups'

# Generate a Backup

  1. Open Websites in the left side bar
  2. Select the website you would like to backup
  3. When the website dashboard loads select the Advanced drop down in the top navigation
  4. Click Backups
  5. Select Backup now

TIP

If you do not see the Backup now button check the hosting package 'Allow manual backups'

# Restore a Backup

There are 3 different on website restores.

Three types of website restores:

Email this will restore all email accounts and forwarders

Website this will restore all files and databases

Custom this will restore only the selected files and email accounts chosen by you

To restore a website backup:

  1. Open Websites in the left side bar
  2. Select the website you would like to restore to a backup
  3. When the website dashboard loads select Backups in the top navigation
  4. Navigate to the backup you would like to restore and select Restore
  5. Select the type of restore - either Email , Website or Custom

WARNING

Any changes made between your last backup at the point of restoration will be deleted and may not be recoverable.

# Troubleshooting

"Failed to backup {website}. Backup server not found" error

If you receive the following error while attempting to backup a website, please:

  1. Check that the website has a 'Backup' role assigned to it. You can check this an assign a Backup role if needed by using the 'Move server' tool.