Enhance Documentation

# Webmail (RoundCube)

Roundcube (opens new window) is installed by default. This integrates with Enhance so that it works with all you email servers from the same webmail link.

# Accessing webmail

Once an email role is installed, by default you customers can access their webmail on https://mail.{customer_domain} (recommended). This runs locally on each email server and gives the best possible performance even when your servers are geographically diverse. Customers also have the ability to change their mailbox password using the Roundcube webmail interface.

Alternatively, you can create a global 'Webmail' domain. This allows all your customers to log in to the same place for webmail. Global webmail runs on your control panel server and proxies requests back to the email server where the email is actually hosted.

# Set a global Webmail domain

To set a custom Roundcube domain:

  1. Open Settings in the left side bar
  2. Select Platform from the settings menu
  3. Navigate to the Control panel website domains
  4. Select the edit button next to the 'Roundcube domain‘ field and hit 'Save' to finish

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Ensure the DNS for your chosen Roundcube domain name points to your control panel server if the nameservers are external.

# Delete global webmail domain

To delete a global webmail domain:

  1. Open Websites in the left side bar
  2. Click the 'cog' icon located at the top right hand corner of the webstie table and, ensure Service websites are displayed
  3. Locate the wembail domain in the website table

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You can identify the webmail domain by the purple WML tag

  1. Select the ... menu then, select delete
  2. When the modal loads click delete to finish

# Install Roundcube plugins

Roundcuble plugins can be installed and will not be lost on update.

Roundcube plugins can be installed on the central webmailvia the file manager in the UI.

To install plugins on mail.customerdomain simply SU to the "roundcubelocal" user on the mail server.

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