Impersonate a Customer

Impersonating a customer allows you to access a customer's account to help troubleshoot any issues that may occur. While impersonating a customer, you will see exactly what the customer sees.

TIP

All actions performed while impersonating a customer are visible in a customer's logs.

To impersonate a customer:

1. Open Customers in the left side bar
2. Select Impersonate customer in the drop down menu of the customer you would like to impersonate

A yellow bar will appear at the top your browser to indicate you are impersonating a customer's account. You can return to your own account by clicking Back to admin.