# Upgrade or Downgrade a Package

This tool is available to the Master Organisation and Resellers.

It is possible to adjust the packages a customer is subscribed to. For example, if a customer's site grows in popularity you can seamlessly upgrade a customer from a shared hosting package to a dedicated package from within the Enhance panel.

To upgrade or downgrade a package:

  1. Open Customer in the left side bar
  2. Click on the customer you would like to upgrade or downgrade
  3. Visit the Packages tab
  4. Select the drop down menu on the package you would like to upgrade or downgrade and click Upgrade/downgrade
  5. When the modal loads, select the new package and click Subscribe to finish