# Troubleshooting

Unable to connect to FTP

If you are unable to connect to FTP, please;

  1. If you have a firewall (local or external), allow the FTP passive port range inbound, 30000:31000.

php websites cannot connect to the outside internet

If php websites cannot connect to the outside internet , please;

  1. Check you have not disabled the "ufw" firewall. This is required as it manages the outbound NAT which PHP containers use to connect to the internet. Run:
sudo ufw enable